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userdoc:support_fees [2022/01/18 14:14] pralluserdoc:support_fees [2022/09/06 15:46] (current) prall
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 ===== Research supervisors pay for services used by their supervisees ===== ===== Research supervisors pay for services used by their supervisees =====
 There is a cost recovery system in place in ECE Department to collect funds from research faculty in ECE, covering part of the cost of staff salaries for Research Computing Services not covered in the department budget directly. In addition, some funds cover infrastructure maintenance and upgrades and some shared software licenses. There is a cost recovery system in place in ECE Department to collect funds from research faculty in ECE, covering part of the cost of staff salaries for Research Computing Services not covered in the department budget directly. In addition, some funds cover infrastructure maintenance and upgrades and some shared software licenses.
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 +===== Who Sets Fees and Policies? =====
 +The cost recovery program is implemented by the ECE Department; the ECE Computer Systems User Committee advises the Chair on policies and rates. Rates are usually updated each year in the late spring; modest increases are typically required to cover contractual annual salary increases and salary grid step progression.
 +Members of the Computer Systems User Committee are listed on ECE's internal website under [[https://internal.ece.utoronto.ca/administration/academic-administration/faculty-administrative-roles|"Faculty Administrative Roles"]]
  
 ===== What Services Are Covered ===== ===== What Services Are Covered =====
-The ECE Research Computing Services group is a group of administrative staff who provide computer and networking support within the ECE department. This group operates the "ECEHELP" support facility for research computing users. The RCS group is partially funded from the department budget and the balance is paid on a cost recovery basis through a monthly billing applied to ECE research faculty members.+The ECE Research Computing Services group is a group of administrative staff who provide computer and networking support within the ECE department. This group operates the "ECEHELP" support facility for research computing users, providing support services from networking to system administration, software installation, license management, and PC, software and network troubleshooting 
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 +The RCS group is partially funded from the department budget and the balance is paid on a cost recovery basis through a monthly billing applied to ECE research faculty members.
  
 ==== Items which incur support fees ==== ==== Items which incur support fees ====
-Billable service items include provision of user login on ECE's Tier 1 Linux network; ethernet network access for a PC on ECE's Tier 1 or Tier 2 wired network; and a minimum per-user fee for all research supervisees, called the "tier 3 user fee," for any supervisee not already incurring a fee for a login or networked PC assigned to that user.+Billable service items include provision of user logins on ECE's Tier 1 Linux network; ethernet network access for PCs on ECE's Tier 1 or Tier 2 wired network; and a minimum per-user fee for all research supervisees, called the "tier 3 user fee," for any supervisee not already incurring a fee for a login or networked PC assigned to that user.
  
 Research supervisees covered by RCS services and fees include: Research supervisees covered by RCS services and fees include:
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 There are no tier 3 user fees or login account fees for undergraduate students whom the faculty member is supervising for summer research projects, design projects, or course-related software use. (A faculty member's networked computers still incur a Tier 1 or Tier 2 network connection fee even while assigned to an undergraduate user.) There are no tier 3 user fees or login account fees for undergraduate students whom the faculty member is supervising for summer research projects, design projects, or course-related software use. (A faculty member's networked computers still incur a Tier 1 or Tier 2 network connection fee even while assigned to an undergraduate user.)
  
-===== How Are Faculty Billed ===== +===== How Are Faculty Billed===== 
-Once a month around the 16th of the month, Research Computing Services calculates the monthly charges for the current month for each faculty member subject to charges. An email is sent to all faculty listing the total for the current month for all professors. In addition, detailed statements for all billed professors are posted on the ECE internal website. Access to the internal site is password protected, and is restricted to current faculty and staff only.+Once a month on or around the 16th of the month, Research Computing Services calculates the monthly charges for the current month for each faculty member subject to charges. An email is sent to all faculty listing the total for the current month for all professors. In addition, detailed statements for all billed professors are posted on the ECE internal website. Access to the internal site is password protected, and is restricted to current faculty and staff only.
  
 The ECE department office processes each monthly statement shortly after it is issued, debiting funds from the FIS account that each professor has designated.  The ECE department office processes each monthly statement shortly after it is issued, debiting funds from the FIS account that each professor has designated. 
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 In the latter case, the external GFM supervisor can request billable services such as user login accounts on ECE's research Tier 1 Linux network or computer network access in an ECE office. In this event the external GFM faculty member would need to be added to the list of faculty who receive a monthly bill. In the latter case, the external GFM supervisor can request billable services such as user login accounts on ECE's research Tier 1 Linux network or computer network access in an ECE office. In this event the external GFM faculty member would need to be added to the list of faculty who receive a monthly bill.
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 ==== First Year Exemption ==== ==== First Year Exemption ====
-An ECE faculty member subject to billing by the above criteria is exempt from fees during the first year of their appointment in ECE. This allows time for the faculty member to apply for research grants to cover these costs. This exemption covers all fees normally applicable, including for their own and all supervisees' PC, login or Tier 3 User fees.+An ECE faculty member subject to billing by the above criteria is exempt from fees during the first year of their research appointment in ECE. This allows time for the faculty member to apply for research grants to cover these costs. This exemption covers all fees normally applicable, including for their own and all supervisees' PC, login or Tier 3 User fees.
  
 ==== Emeritus Exemption ==== ==== Emeritus Exemption ====
userdoc/support_fees.1642533290.txt.gz · Last modified: 2022/01/18 14:14 by prall

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