Differences

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--- userdoc:ece_email_userinfo [2018/06/22 17:22] – prall
+++ userdoc:ece_email_userinfo [2021/06/18 15:11] (current) – prall
@@ Line 1: / Line 1: @@
 ===== ECE email server =====
-The Research Computing Support service operates in-house email services as part of the unix login account service. Login accounts on the research networks are optional at the discretion of the supervisor. If your supervisor has assigned you a Unix login account, this also includes an email address of
+The Research Computing Support service operates in-house email services for the **ece.utoronto.ca** domain, as part of the unix login account service.
-**username@ece.utoronto.ca**
+This is a separate service from your UTORmail email address (issued to all UofT faculty, staff and students) ending in **@utoronto.ca** or **@mail.utoronto.ca**.
-Users can access mail via IMAP or through [[https://webmail.ece.utoronto.ca|webmail.ece.utoronto.ca]], using the account name and password for their Unix login.
+Not all ECE users are assigned a departmental login account on the research networks. These are optional at the discretion of the supervisor. If your supervisor has assigned you a Unix login account, this also includes an email address of **username@ece.utoronto.ca**. Your password for this email account is the same as your account's login password.
-==== Email Client Settings ====
+Users with an ECE email can access it in a mail client via IMAP, or in any browser by visiting
+ **[[https://webmail.ece.utoronto.ca|webmail.ece.utoronto.ca]]**, using the account name and password for their Unix login.
- Many client programs will automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below.
+A departmental @ece address also receives email addressed to the same username in legacy mail domains of our research groups including {@comm, @waves, @ele, @eecg, @control, @light}.utoronto.ca
+=== Account closure ===
+Accounts for students and visitors are typically assigned while at UofT with that supervisor, and may then be closed after you graduate, change programs or supervisors, or withdraw. Closing a login account also disables the account's email access. We can provide forwarding of incoming mail to the closed account's email address; just supply a forwarding address when closing the account. Supervisors should ensure users know to download any saved emails and account files, and ask about forwarding, before an account is closed. Consider forwarding if the email address has been published as author contact in research publications. Searching for the email address at https://scholar.google.com is a quick way to check.
+==== Other email services ====
+ECE email accounts are an entirely separate service from your UTORmail email account (assigned to all UTORid holders.) For help with your UTORmail email or any UTORid-linked services, contact the central UofT Help Desk at **help.desk at utoronto.ca** or call campus extension x84357 / (416) 978-HELP, or visit the Help Desk counter on the ground floor of Robarts Library.
+Another unit which previously issued email addresses to some faculty and staff is the Faculty's "ECF" Engineering Computing Facility. If you have an @ecf email address, the support contact is ecf.help at utoronto.ca. The ECF website is https://undergrad.engineering.utoronto.ca/undergrad-resources/engineering-computing-facility-ecf/
+==== Email Client Settings for ECE email accounts ====
+In your email client program, such as MS Outlook or Thunderbird, use the option to add an account, and enter your ECE email address and password during the setup.  Many client programs will automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below.
 The outgoing SMTP mail server is **mail.ece.utoronto.ca**.